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How can I get help?

Live support hours and other helpful resources

24/7 Access to the Jobbler Resource Center

If you have a question about anything from downloading the Jobble app to receiving payment for a job you worked, we have the answer covered in our Jobbler Resource Center.

This collection of articles has important Jobble-related information, with links to related resources containing helpful content. We are constantly updating and adding to this resource center to make sure it holds the key to your Jobble success.

You can search by keyword or view articles by subject to find the help you need.

Jobble Support Team

If you can't find your answers in an article and still need assistance, our Jobble Support Team is here to help.

You can contact the Jobble Support Team by hitting the Contact Support button when you are signed in to your Jobble app. This can be accessed in several places:

  • Main menu, in the upper right corner
  • My Work - Shifts - Shift Details
  • My Work - History - Shift Details
  • My Work - Earnings - Transaction Details

In the my work section - look for the "?" icon. When you submit a support request through the Jobble app, all responses will be sent to the email address you have on your Jobbler profile. 

 

Contact Support - Initial Page

The Jobble Support Team is on duty:

  • Monday through Friday between the hours of 8:30 AM and 5:30 PM EST

You can also reach the Jobble Support Team by sending an email to community@jobble.com. Make sure to include:

  • Your full name

  • Your Jobble email address

  • The question you have

  • If applicable, the company name, job name, and shift date/times you are asking about

Once you send your message, a Jobble Support Team member will contact you directly as soon as possible.

(Please note: Sending multiple messages about the same issue may make it harder for a team member to assist you. Please send all of the relevant information you can in one message.)